Frequently Asked Questions

You’re welcome to ask for a refund at any time, although each location will have a different process for refunds. For more information, click here to find the website for your nearest location and contact them about their refund policy. Just to be clear: the team at Headquarters does not handle payment processing for memberships. If you ever need a refund for your membership or have any other concerns about payment processing, make sure you contact your location and not the phone or email address on this page. If you have purchased a promotion or challenge online and you need a refund for that, then let us know! We do handle online purchases at Headquarters, so we can refund those. We’re so confident that you’ll drop inches, pounds, and pants sizes that we also offer you our unconditional money back guarantee. That’s right—if you don’t see results or you’re not happy with our program for any reason, just let us know within the first 30 days and we’ll give you a full refund. No hassles, no questions asked, and no hard feelings.
Our membership rates vary by location, and every location will give you personal training level results for only a fraction of the cost. Click here to find the website for your nearest location. There, you can contact the owner. Call or email them and they’ll give you more information.
Yes, you can sign up for a full membership at any time at the office. However, the best way to get a good deal and “try before you buy” is to click here. There you can find the website for your nearest location, and check to see if they have any promotions or challenges running right now.
That depends on the challenge! If you haven’t already, you should get an email soon with instructions for the challenge, including the start date. If you have any other questions about your challenge, call or email the owner of the location where you made the purchase.
Our schedules vary by location. All locations offer early morning and evening sessions. That way, you can go to work or take the kids to school and still get your workout in.
Yes you can! Just click here to claim your 3 free workouts. We’ll email you the voucher right away. Then you just need to bring that with you to boot camp and you’re good to go! Once you’ve enjoyed your 3 free workouts, our coaches will show you some membership options and help you pick out the best deal.
Yes! To claim your 3 free workouts, click here and enter your email address and zip code. We’ll send you a voucher you can redeem for 3 free workouts. Plus, we’ll give you the link to your nearest location. There, you can check to see if they are running any promotions or challenges.
We have specially designed promotions that can get you results before you commit to a full membership. If (somehow!) you don’t get results during the promotion, you can always use our money back guarantee for a full refund, no questions asked. Click here to see which promotions are happening near you!
Fit Body Boot Camp is the world’s fastest growing fitness franchise. We offer clients around the world 30 minute fat loss boot camps that deliver results and challenge the body every time. Our signature “Afterburn Effect” gives your body to keep burning extra calories for up to 31 hours after each workout. We offer you hundreds of different fat burning exercises and healthy recipes (that actually taste good). Plus, we offer constant encouragement and accountability. For more information about our workouts, recipes, and the science behind the Afterburn Effect, click here to check out our blog!
Yes you can! Our coaches will show you how to adjust your workout for any knee, back, or shoulder injury. Just make sure you let the coach know about your injury as soon as get to boot camp.
We have hundreds of locations all over the world! To find your nearest location, click here and enter your zip code.
Yes! In fact, many of our clients start with zero or very little experience with working out. Our program is specifically designed to help people who aren’t already hitting the gym get fast results and find support in community. Of course, we also want to make sure you’re constantly getting better and better results. That’s why our coaches will show you how to raise the challenge level as you get more comfortable.
Yes, you should! Fit Body Boot Camp is the best way for you to get a lean body, get energized, and connect with a community of positive, supportive people. You should especially try our workouts if you’ve already been disappointed by all the fad diets, pills, and at-home workout machines. Our program is 100% results-focused and supported by real science.

Contact Customer Service

We believe in exceptional service and exceeding your expectations. And so we look to our Fit Body Boot Camp clients for any feedback that can help us better serve you in your fitness journey.

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